Comments on: Customer Service Disaster: Advanta Business Credit Cards http://brandandmarket.com/customer-service-disaster-advanta-business-credit-cards/ Branding and marketing information for business professionals Thu, 09 Sep 2010 18:43:03 +0000 hourly 1 http://wordpress.org/?v=3.0.1 By: Louis Hirbour http://brandandmarket.com/customer-service-disaster-advanta-business-credit-cards/comment-page-1/#comment-10313 Louis Hirbour Thu, 11 Feb 2010 02:24:42 +0000 http://brandandmarket.com/?p=1825#comment-10313 After Advanta concellation last spring I paid little attn. and continued to pay montly invoices. Interest Rate: 36% Intertest paid in 2009 $ 3685.00 on a $ 8000.00 +balance. Have reported this to lcoal autorities.Don't expect ant action. Requested a reduction for immediate payoff.Not offered.All contact from India at 3:00 in the morning. On my next invoice will pay these crooks off .However i will find an agency that can go after them. After Advanta concellation last spring I paid little attn. and continued to pay montly invoices.
Interest Rate: 36% Intertest paid in 2009 $ 3685.00 on a $ 8000.00 +balance. Have reported this to lcoal autorities.Don’t expect ant action.

Requested a reduction for immediate payoff.Not offered.All contact from India at 3:00 in the morning.
On my next invoice will pay these crooks off .However i will find an agency that can go after them.

]]> By: Sharon Douglas http://brandandmarket.com/customer-service-disaster-advanta-business-credit-cards/comment-page-1/#comment-9779 Sharon Douglas Thu, 01 Oct 2009 19:32:51 +0000 http://brandandmarket.com/?p=1825#comment-9779 I totally agree... I got caught with a small balance on my account. After they said the card account was closed they still permitted a payment to go through credit check from Experion. I tried to disbute it with reps from India. They said they understood but then said how will you be paying this. One thing after the other, then they added a late charge. I even sent an email and never got a response. I finally got fed up with this dispute I could not win so I called again and got a young lady located in PA. She stated the letter came latter so I paid what I was told the bill was in full of $133.75. As of today I received another bill saying I owe them $11.15. And get this...I over paid the previous bill by .85 from what I was told was due. I called again and ask what is this bill for. My response again from across the water was the lady that helped you didn't add the fee for me calling in to pay the account off. I was told the balance was zero. I told the guy that was not my mistake. That's an in house problem. I was glad to find your email. I told the representative that I am sure I am not the only one so frustrated with the way they handled this situation. Is there anyone out there with a suggestion. As a small business our credit is our driving force. HELP! I totally agree… I got caught with a small balance on my account. After they said the card account was closed they still permitted a payment to go through credit check from Experion. I tried to disbute it with reps from India. They said they understood but then said how will you be paying this. One thing after the other, then they added a late charge. I even sent an email and never got a response. I finally got fed up with this dispute I could not win so I called again and got a young lady located in PA. She stated the letter came latter so I paid what I was told the bill was in full of $133.75. As of today I received another bill saying I owe them $11.15. And get this…I over paid the previous bill by .85 from what I was told was due. I called again and ask what is this bill for. My response again from across the water was the lady that helped you didn’t add the fee for me calling in to pay the account off. I was told the balance was zero. I told the guy that was not my mistake. That’s an in house problem. I was glad to find your email. I told the representative that I am sure I am not the only one so frustrated with the way they handled this situation. Is there anyone out there with a suggestion. As a small business our credit is our driving force. HELP!

]]> By: Ali J http://brandandmarket.com/customer-service-disaster-advanta-business-credit-cards/comment-page-1/#comment-9771 Ali J Tue, 29 Sep 2009 20:20:25 +0000 http://brandandmarket.com/?p=1825#comment-9771 What world do live these days? There is no mercy, blood soucking corporate greed. What world do live these days? There is no mercy, blood soucking corporate greed.

]]> By: business credit http://brandandmarket.com/customer-service-disaster-advanta-business-credit-cards/comment-page-1/#comment-9581 business credit Tue, 04 Aug 2009 15:06:28 +0000 http://brandandmarket.com/?p=1825#comment-9581 Personal credit cards-very convenient for me!! And for everybody who use them!!! The main benefit to each customer is convenience. Personal credit cards-very convenient for me!! And for everybody who use them!!! The main benefit to each customer is convenience.

]]> By: Chris Brown http://brandandmarket.com/customer-service-disaster-advanta-business-credit-cards/comment-page-1/#comment-9573 Chris Brown Mon, 03 Aug 2009 12:03:05 +0000 http://brandandmarket.com/?p=1825#comment-9573 Howard: Yeah. You're probably right. There are drawbacks to each one. Sure beats not having a card though!! Thanks for leaving the comment. Chris Howard:
Yeah. You’re probably right. There are drawbacks to each one. Sure beats not having a card though!!
Thanks for leaving the comment.
Chris

]]> By: Howard Wagner http://brandandmarket.com/customer-service-disaster-advanta-business-credit-cards/comment-page-1/#comment-9550 Howard Wagner Fri, 31 Jul 2009 19:04:41 +0000 http://brandandmarket.com/?p=1825#comment-9550 Advanta pulled the dumbest business trick I've ever seen. In addition to cutting off everyones credit, they upped the interest rate on my credit card balance which I quickly paid off. I am very leary of anything they recommend. I don't think Capitol One is a good choice. I was with them before I went with Advanta. Capitol One played games with mailing bills that were too close to the pay by date. If you didn't pay as soon as you rec'vd bill, you would be socked with a late fee and eventually a large interest hike. I don't think there any good ones left. Advanta pulled the dumbest business trick I’ve ever seen. In addition to cutting off everyones credit, they upped the interest rate on my credit card balance which I quickly paid off. I am very leary of anything they recommend.
I don’t think Capitol One is a good choice. I was with them before I went with Advanta. Capitol One played games with mailing bills that were too close to the pay by date. If you didn’t pay as soon as you rec’vd bill, you would be socked with a late fee and eventually a large interest hike. I don’t think there any good ones left.

]]> By: Customer Service Disaster: Advanta Business Credit Cards … http://brandandmarket.com/customer-service-disaster-advanta-business-credit-cards/comment-page-1/#comment-9347 Customer Service Disaster: Advanta Business Credit Cards … Sat, 06 Jun 2009 01:37:07 +0000 http://brandandmarket.com/?p=1825#comment-9347 [...] p­os­t: C­ust­o­­mer­ Ser­vic­e D­isast­er­: Ad­vant&... Share and [...] [...] p­os­t: C­ust­o­­mer­ Ser­vic­e D­isast­er­: Ad­vant&… Share and [...]

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