If you don’t do your research first, you’ll be talking to yourself when you promote your product.
Before you begin to build your website, write your brochure or create a mailing list, you need to understand your target market.
I know. You think research is a costly expense. It isn’t. Research is an investment.
What is the cost to you of NOT researching: EXTREMELY EXPENSIVE. It could mean business failure.
Why? Because you’ll finish your product development, prepare all your marketing, and then hit a brick wall with your sales efforts. You won’t understand what the market wanted.. or maybe how to talk with them. Or maybe you got the first two right, but what about when to talk to them or what they are thinking as you are talking.
Okay. Maybe I convinced you. So how can you find out more about your market?
One inexpensive tool I like to recommend is Reference USA. They updated their interface last month and now it is even easier for the novice to use. Access to a user is available free through many libraries. Go to your local library website and check out databases. Often you just enter your library card number and you can access all these wonderful records!
Here is how they create their databases taken their own descriptions:
US Business information:
Our database of 14 Million U.S. Businesses is the most accurate and comprehensive in the industry. The lists include business name and phone number, complete address, key executive name, SIC Codes, employee size, sales volume, business expenditures and much more. In addition to basic business names and addresses, we add valuable details, including: geo-codes for mapping, fax and toll-free numbers, website addresses, franchise and brand information, headline news, liens, judgments and bankruptcies, email addresses, number of computers, work-at-home businesses, and business credit rating scores.Residential Information:
ReferenceUSA’s residential information is compiled from more than 5,200 White Page telephone directories. Each listing appears in the database exactly as it appears in the phone book. ReferenceUSA does not include unlisted phone numbers, Direct Marketing Association and Canadian Marketing Association suppression files, or state-regulated mail and telephone suppression files (U.S. data only). Information is available eight to twelve weeks after it appears in the phone book, and the file is processed through U.S. and Canadian National Change of Address records on a monthly basis Each U.S. residential listing also contains information from the most recent U.S. census, including median household income, median home value, latitude/longitude and percentage of owner-occupied housing.
If you are trying to research a market by SIC codes, gather a mailing list based on geographic information, or you’d like to just find a handful of businesses in your target market to learn more about what your potential customers need, you may want to consider Reference USA.
Getting the list is just one of the steps. NEXT: the survey.
Other Marketintg, Market Research or New Product Development articles of interest:
Research first. Promote later.
Why Use the Yellow Pages for Your Marketing? Here are 3 Good Reasons
Don’t Overlook the Impact of this Key Element on your Branding and Marketing

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Thanks for the information! Good reinforcement!!
Grant,
Thanks for leaving a comment. Sometimes it helps to state the obvious… I’m sure you are already a believer in research!
Chris
Hi Chris:
Can you tell me how to decipher Reference USA credit rating? How bad is a B rating, etc…
Thanks for your help on this.
Elle J
I’m interested in the Reference USA Credit Rating Scores also. Does anyone have a key/legend for all of them?
Thank you in advance.
Jonathan
Jonathan:
I don’t know exactly what they mean by an A, B or C rating, nor could I find any info about it on their website. After I logged into their data base I did find this: http://brandandmarket.com/wp-content/uploads/2009/10/Reference-USA-credit-score-assumptions.bmp
I do know this. Reference USA starts with phone book records, then they standardize addresses and have 200 telephone researchers. So its a compiled list that is phone verified, at least in part.
http://www.referenceusa.com/Static/DataQuality You can learn more here.
Originally when they had my business listed, it was set up that Chris Brown was a guy… I had to contact them to change it to female and it took them about 4 months. So, the information, while plentiful is not infallible! I would also take the credit scores with a grain of salt. It’s a good starting place, but not sure I’d base a go/no-go decision on that column alone.
Chris