Get in Touch With Us
Got a question about one of our reviews, spotted something that needs updating, or want to flag an issue with a site we cover? This page explains the best way to reach us and what to expect once you do.
How to Reach the Team
Email is the most reliable way to contact us. We read every message that comes in and aim to reply within two working days. Send your message to [email protected].
A quick summary of what your message is about helps us route it to the right person and get back to you faster — whether that's a factual correction, a general question, or something more specific about a listed casino.
What You Can Get in Touch About
- Review accuracy — If you think our information on a casino's bonus terms, licensing, coin support, or payout speed is out of date, tell us. We rely on reader input to keep listings current.
- General questions — Unsure how a no KYC casino verification process works, how wagering requirements apply to a welcome bonus, or how to set up a self-custody wallet for play? Ask us directly.
- Site suggestions — If there's a crypto casino you'd like to see reviewed, or a comparison angle you think we're missing, we're open to hearing it.
- Partnership or editorial enquiries — If you represent a crypto casino or a related business and want to discuss working with us, introduce yourself and outline what you have in mind.
- Responsible gambling concerns — If you or someone you know is struggling with gambling, let us know and we'll point you toward support resources, including the National Problem Gambling Helpline.
Before You Write In
A few things are worth checking first, since they come up often:
- Our rankings are based on independent research into supported coins, licensing, game variety, payout speed and no KYC policies — not on payment from operators. Where a listed site pays us commission for referrals, this never determines its position on the page.
- We don't provide personalised financial, legal or tax advice. If you have questions about how gambling winnings or crypto transactions are taxed in your state, a qualified tax professional is the right person to ask, not our support inbox.
- We can't intervene in disputes between you and a casino operator over withdrawals, account restrictions or bonus terms — but we're glad to hear about them, since patterns of complaints inform how we review a site going forward.
What Happens After You Send a Message
Every message is read by a real person on our team, not answered by an automated script. Our target is to respond within two working days, though this can take a little longer if we're mid-way through updating a batch of reviews — for example, ahead of a page like our Best Non GamStop Casinos guide.
If your message needs input from more than one person on the team, we'll let you know it's being looked at rather than leave you waiting without a word.
A Note on Who This Site Is For
Best Crypto Casino is intended for adults of legal gambling age only — 18 or 21 depending on the site and the laws of your state. Crypto casinos reviewed on this site are typically licensed offshore, in jurisdictions such as Curaçao or Anjouan, rather than by any US federal or state regulator, and playing at them sits in a legal grey area for US players. It's your responsibility to check your own state's laws before signing up anywhere. If you contact us with a question along these lines, we'll answer honestly rather than tell you what's easiest to hear.
If gambling has stopped being fun or is affecting your finances, relationships or wellbeing, the National Problem Gambling Helpline is available at 1-800-GAMBLER. Offshore casinos may not offer the same self-exclusion tools or player protections as state-regulated operators, so it's worth setting your own limits before you deposit.
We appreciate you taking the time to reach out, and we'll do our best to give you a clear, honest answer.