Category Archives: Video Marketing

Portraying Advertising, Marketing as the Bad Guys

A love story 4 minute animation from Chipotle Mexican Grill to launch their new marketing campaign.
A love story 4 minute animation from Chipotle Mexican Grill to launch their new marketing campaign.

I just watched the 4 minute Chipotle animation that launches their new marketing strategy.  It was just posted about 2 months ago and has 7 million views. After a week, it had 4 million views.

It’s about business competitors trying to out do each other and ends as a love affair with sensible food.

Is the point of this video that marketing, advertising and promotion helps you to lose site of your values?  In this video the marketing and advertising influences are portrayed as the villain in the story.

Portraying Advertising as the Cause

Marketing is demonized by plenty of people, not just this video.  Is it really the fault of marketing?!?!

Is marketing the problem with the fast food industry? Marketing made them put food additives into the food?

Maybe I’m missing something, but I never thought the problems at Chipotle were about excessive advertising and marketing.

Their website outlines the outbreaks in 2015 in a very straightforward crisis communications manner. Social media has rumors of an unscrupulous conspiracy designed to give them a bad name.

Maybe I missed something. Was there a secret love affair gone bad that caused the rumors (or fact) of health problems due to food?

Are they trying to redirect and blur their story?

Is this love story actually the story of how Chipolte was founded?

What is the strategy behind this animation?

Obviouly I have more questions than answers about this subject.

I originally wrote this post a few days after the short video was released, but didn’t publish it. I waited because I thought I might figure it out. Instead, I’m throwing this out to my readers to explain it to me. 

What’s the deal with this… I just don’t get it? Please leave your thoughts in the comments below.


Marketing and Branding can be a Thousand Little Things – But It Goes Beyond That!

Filming my segment of Grow Your Business Cleveland marketing branding thousand
Filming my segment of Grow Your Business Cleveland

Often when I talk about making a difference with your marketing, it’s focused on the BIG PICTURE. Going after the right target market. Finding a strong compelling message that repeatable and memorable. Using cost effective media that helps to influences your target market. Or measuring your marketing efforts for the maximum sales impact.

Marketing and branding can be a thousand little things, all in support of the big picture. It can be the way you answer the phone, return calls promptly or smile when you shake someone’s hand. Or not. Failing to take care of the little things can impact the big things.

Often it is the little things that people remember. Kindness. Sincerity. Optimism. Actually, maybe those are the big things. Bigger than marketing.

Last spring I got to participate in a program that involved interns. We all know that internships can make all the difference in launching a career and I’m heartened when I see a good program in action.

I’m reminded of this again when I watched the recent recap of an internship experience of several Spring Interns that I had the opportunity to meet as part of a business professional series that I participated in for Grow Your Business Cleveland. Watching this video gave me the same optimistic feeling I had the day we worked on and filmed my portion of the video. Being around interns who are the beginning of their career is refreshing.

The interns made me feel relaxed and confident. They had great ideas for elaborating about different areas of my segment and I enjoyed working with them to create my tips. The video also reminded me that video plays in important role in telling your business story. It seems to bring the story to life much more than just a photo or the written word.

Video is just one of the thousand little things that contribute to the overall marketing program. But working with people who are kind, sincere and optimistic takes it over the top. Thanks for this experience!

Grab Them in the First Five Seconds

First five seconds rule in YouTube AdvertisingThe first five seconds rule has become the name of the game in advertising. Especially when people are watching videos and can skip the ad after 5 seconds.

Too often I turn off the sound if it’s annoying or wait impatiently for the five seconds to tick by… can’t click “Skip This Ad” quickly enough!

But this one had me laughing out loud and watching the whole thing. There’s something about a train wreck. And seeing if anyone moves or blinks.

Does anyone remember when the world switched from the 120 second and 60 second commercials to the 30 second? (I think it was back in the 80’s and coincided with the growth of cable.) Or when it was new to see a 15 second commercial, which started out as a 30 second, cut it two like an installment / to be continued / type of approach? (the 90’s!) Who knew it would come to only have a few short seconds!

First Five Seconds for Impact

The bigger question is does it work!?Will it help with name brand recognition? Top of mind awareness? Will Geiko sell more insurance? My guess is yes.

Packaging your product has to do it in less than a second.

Sales are made every day in a second walking down the aisle in a grocery store or scrolling through a website?

It’s true on the business-to-business side of the equation too. How quickly does a Trade Show Booth Display have to make an impact? Haven’t you ever walked a show with your head swiveling from side to side deciding which booth you’ll approach to learn more?

Video – The Next Big, Big Marketing Tactic

marketing with video on the internet helps visability on the webDoes your marketing program include video? If not, you may want to reconsider, especially if your target market is consumer focused.

This from a Cisco white paper dated May 29, 2013:

Globally, consumer Internet video traffic will be 69 percent of all consumer Internet traffic in 2017, up from 57 percent in 2012. This percentage does not include video exchanged through peer-to-peer (P2P) file sharing. The sum of all forms of video (TV, video on demand [VoD], Internet, and P2P) will be in the range of 80 to 90 percent of global consumer traffic by 2017.

Based on the way this was written by Cisco, I’ve seen a wide range of numbers touted — but all of them pointing to a lot of video watching and the huge implications for marketing professionals:

Yesterday Social Media Roadmap publisher, Deborah Chaddock Brown, shared this with me: Video and social media without a doubt will continue to grow and as Cisco predicts “65% of all internet traffic in 2015 will be video.” – Social Media Trends for 2014, October 7, 2013.

My response? “I better get filming. And editing!”

This morning Brian Hoffman from Killer Infographics shared Your Video Marketing Handbook infograph with me.  Note the bottom third of the infograph (before the sources) offers 5 points on how to effectively market and use your video to get the results you desire (my paraphrasing):

  • Include a hook
  • Appeal to emotions
  • Use social networks (try to get a celebrity endorsement)
  • Crank out quality on a regular basis
  • Use a call to action to get them to the next step

One challenge with marketing with video, similar to many of the other internet platforms, when the video information stays out there on YouTube or Vimeo, things change so rapidly, information quickly becomes out-of-date. Here’s a video I compiled from marketing info that isn’t that old, but many of the stats and images feel “ancient.”

So how will you be using video in the next few months in your marketing? Leave a comment below.

Good Work – Public Relations Well Done

Crisis Communications videoIn the day-to-day of sensational news and shock value information, it is refreshing to see the way crisis communications and public relations experts Hennes Paynter Communications crafted this video with dignity and grace.  It is a “Thank You” announcement from the three women who are kidnapping survivors.

When each of the women read their prepared statements, it was apparent to me that they wrote their statements themselves and that each spoke from their heart.  The messages felt very authentic and provided a very meaningful and appropriate thank you to the donors of the Cleveland Courage Fund and their supporters.

I liked the choice of wardrobe, the lighting, and the factual way the “about” information was written below the video.  It all helped to set the tone and feel of the content, making the women and their families come across poised and relaxed, but also real.

By posting the video at midnight on YouTube, they made it easy for news stations and media to link to it or embed it onto their websites. Very good use of social media.  I wish there was a way to edit the automatic English transcript that Google provides… if anyone knows how to do that, please leave your message in the comments below!

Kudos to Hennes Paynter Communications.  Public Relations well done!


Full Disclosure: Hennes Paynter Communications is a former client. My company helped them create their marketing website several years ago with a content management system so that they could make their own updates and changes to the content.